Frequently Asked Questions

FAQS

Frequently Asked Questions

1. Is the Jewelry Real?
Yes. Our catalog features genuine 10K and 14K gold jewelry as well as .925 sterling silver. We do not sell gold-plated or fashion jewelry.

2. What’s Your Return Policy?
We maintain a strict no return or exchange policy. Please ensure your order is accurate before completing checkout. If you're unsure about sizing, we recommend scheduling a sizing appointment online prior to placing your order.

3. Shipping Details
We offer fast and affordable shipping. Orders are processed immediately and typically shipped the next business day.
All items are shipped upon request , with an estimated delivery time of 3–7 business days.

Note: Shipping timelines are estimates. We are not responsible for unforeseen delays due to weather or carrier issues once the package is in transit.

4. How Do I Pay?
We accept the following payment methods:
• Cash
• Mobile Transfers
• Zelle
• Crypto Currencies

5. Is It Safe to Purchase Online?
Yes. Our website uses a secure e-commerce platform with DSS/SSL encryption to ensure your data is protected.  Your personal data will not be shared or disclosed.